Svencart Privacy Policy

Effective: November 18th, 2022

Svencart (“Svencart,” “we,” “our,” or “us”) provides this privacy policy to help you understand how we collect, use, share, and otherwise process the personal information of individuals who visit our website at Svencart and use our mobile application (our “Properties”).

Please be sure to read this entire privacy policy and our Terms and Conditions before using or submitting information via the Properties.

1.Information Collection

When you register to use our Properties, you may voluntarily provide personal information, including your name, address, email address, payment information such as bank details or PayPal email address or additional information you choose to provide to us. You may also provide contact information such as your name and email address when you subscribe to receive our newsletter, contact us using our contact form or our email contact feature, or when you utilize the comment feature on the Svencart blog.

In addition to personal information, we may also gather technical information including, but not limited to, IP address, browser type and version used, operating system, internet service provider, location of visitors (country, city), pages visited, device type, and time and date of visit. We and our service providers may use cookies or similar technology to collect such information. Please see below for more information about analytics activities.

We may also collect geolocation data pertaining to your mobile device. This data may consist of precise latitude/longitude coordinates and may be linked to a device ID. We may use this information to provide our services to you and to provide more relevant advertising content to you. If you do not want to provide your location to us, please use the settings available on your mobile device to limit this sharing. Please note that if you limit sharing of geolocation data, certain features of the mobile application may not work.

2. Information Use

We may use the personal and technical information we collect for any lawful purpose. These purposes include, but are not limited to, the following:

3. Information Sharing

We may share the information we collect with other parties, including the following:

We may share technical information, as well as any other information that has been de-identified or aggregated so that it does not identify you personally, without restriction.

4. Digital Advertising & Analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of our website and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

Svencart adheres to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles in the United States and European Digital Advertising Alliance (“eDAA”) Principles in the European Union in connection with this interest-based advertising activity. [A1] You may visit the DAA Webchoices tool at YourAdChoices.com | Welcome to YourAdChoices.com to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. European Economic Area individuals may visit Your Online Choices | EDAA to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the eDAA. If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Properties may not function as intended.

If you wish to opt-out of interest-based advertising in mobile apps on your device by companies that participate in the DAA’s AppChoices app, you may download that app onto your device and exercise your choice. AppChoices is available at the links below:

DAA AppChoices iOS

DAA AppChoices Android

DAA AppChoices Amazon

You may also limit data collection by third parties by using your mobile device settings.

We may also work with third parties that collect data about your use of the Properties and other sites over time for non-advertising purposes. For example, the Properties use Google Analytics to improve the performance of the Properties and for other analytics purposes. For more information about how Google collects and uses data when you use our Properties, visit How Google uses information from sites or apps that use our services – Privacy & Terms – Google , and to opt out of Google Analytics, visit Google Analytics Opt-out Browser Add-on Download Page .

5. Third-Party Links and Tools

Our Properties may provide links to third-party websites or apps, including our social media pages. We do not control the privacy practices of those websites or apps, and they are not covered by this privacy policy. You should review the privacy policies of other websites or apps that you use to learn about their data practices.

Our Properties may also include integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on our Properties, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with third-party companies and your use of their features are governed by the privacy policies of the companies that provide those features. We encourage you to carefully read the privacy policies of any accounts you create and use.

6. Children’s Privacy

The Properties are not intended for use by children, and we do not knowingly collect or maintain personal information from children. If you are a parent or legal guardian of a minor under 13 and believe your child has provided personal information to our Properties, you may contact us compliance@svencart.com to request that we delete your child’s personal information from our systems.

7. Your Choices

If you decide for any reason that you no longer wish to receive promotional emails from us, you can unsubscribe from our email distribution list by clicking the “unsubscribe” link located at the bottom of each promotional email. You can also opt out of receiving emails by sending a request to helpdesk@svencart.com

8. Privacy Shield Framework

Svencart and its affiliate, Svencart INC complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the European Union, the United Kingdom, and Switzerland to the United States in reliance on the Privacy Shield. Svencart has certified that it adheres to the Privacy Shield Principles with respect to such data. To learn more about the Privacy Shield program, and to view our certification page, please visit Privacy Shield Home .

In compliance with the Privacy Shield Principles, Svencart commits to resolve complaints about your privacy and our collection or use of your personal data transferred to the United States pursuant to the Privacy Shield. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact Svencart at helpdesk@svencart.com.

Svencart has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit Process For Consumers for more information and to file a complaint. This service is provided free of charge to you. If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Svencart is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Svencart may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

9. European Data

This section applies to individuals that visit or use the Properties from the European Economic Area, United Kingdom, and Switzerland.

Legal Basis for Processing

Svencart processes personal information with your consent. For example, when Svencart processes personal information to provide goods and services you request, such as to provide personal information to third parties at your direction.

On certain occasions, we process your personal information when it is necessary for the performance of a contract to which you are a party, such as to provide services to you that you have requested. We may also process your personal information to respond to your inquiries concerning our products and services.

On other occasions, we process your personal information where required by law. We may also process your personal information if necessary to protect your interests or the interests of a third party.

Additionally, we process your personal information when necessary to do so for direct marketing purposes and this interest is not overridden by your data protection rights. Where we process your personal information for this purpose, our legitimate interest is to provide our services and secure our site.

If the processing of personal information is necessary and there is no statutory basis for such processing, we will ask for your consent to process your personal information. You have the right to withdraw your consent to processing of personal information at any time.

If you wish to exercise the right to withdraw consent, contact us via email at helpdesk@Svencart.com

Transfers of Personal information

Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your state, province, country, or other jurisdiction, where the privacy laws may not be as protective as those in your location. If you are located outside of the United States, please be advised that we process and store personal information in the United States.

We will only transfer your personal information if:

Rights Under the GDPR

You have a right to the following:

To exercise these rights, contact us via email at helpdesk@Svencart.com

Please be aware that Svencart may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

Additionally, you have the right to lodge a complaint against us. To do so, contact the supervisory authority in your country of residence.

Retention

We will process and store your information only for the period necessary to achieve the purpose of the storage, or as permitted by law. The criteria used to determine the period of storage of information is the respective statutory retention period. After expiration of that period, the corresponding information is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.

Security Measures

Svencart has established reasonable precautions to protect collected personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction, which include contractual, administrative, physical, and technical steps. Technical measures include use of firewall protection and encryption technology where appropriate. Please note that while we have endeavored to create a secure and reliable site for users, the confidentiality of any communication or material transmitted to/from Svencart cannot be guaranteed.

10. Contact Us

If you have any questions, comments, or concerns about our privacy policy, please contact Svencart in its role as data controller at:

For users located in the European Economic Area, the United Kingdom, or Switzerland, our Data Protection Officer may be contacted at:

11. Changes to Our Privacy Policy

From time to time, we may make changes to our privacy policy. If we do, we will post these changes on this page. You should visit our privacy policy periodically to learn of any updates.